1. Service Overview: ShipPoint provides shipping services for domestic and international parcels. By using our services, you agree to comply with these terms and conditions.

2. Shipping Responsibility: ShipPoint will make every effort to deliver your parcels in a timely manner. However, we are not liable for delays caused by factors beyond our control, such as weather conditions, customs clearance, or public holidays.

3. Parcel Packaging: Customers are responsible for ensuring parcels are securely packaged according to our guidelines to prevent damage during transit. ShipPoint reserves the right to refuse parcels that do not meet packaging standards.

4. Delivery Estimates: Delivery times provided are estimates and not guaranteed. Factors such as location, customs procedures, and carrier delays may affect delivery times.

5. Tracking and Notifications: Customers can track their parcels using the provided tracking number. Notifications regarding shipment status will be sent via email or SMS based on customer preferences.

6. **Liability**: ShipPoint’s liability for loss or damage to parcels is limited to the lesser of the actual value of the goods or the maximum compensation allowable under applicable laws and regulations.

7. **Prohibited Items**: Certain items are prohibited from shipping due to legal or safety reasons. Customers are responsible for ensuring their shipments comply with local and international regulations.

8. **Payment and Fees**: Fees for shipping services are determined based on parcel size, weight, destination, and additional services selected. Payment must be made in full before parcels are dispatched.

9. **Claims and Disputes**: Any claims or disputes regarding shipments must be reported to ShipPoint within a specified timeframe. Claims will be handled in accordance with our claims policy.

10. **Modification of Terms**: ShipPoint reserves the right to modify these terms and conditions at any time. Updated terms will be posted on our website, and continued use of our services constitutes acceptance of the revised terms.

11. **Governing Law**: These terms and conditions are governed by the laws of [Your Jurisdiction]. Any disputes arising from these terms will be resolved in the courts of [Your Jurisdiction].

By using ShipPoint’s services, you acknowledge that you have read, understood, and agree to abide by these terms and conditions.